Every WoofCrate is packed with goodies your pup will love—and you’ll feel good about giving them! Here’s what you can expect:

• 2 durable toys
• 1 extra (third) toy – limited time bonus!
• Healthy treats (always made with dog-safe ingredients)
• A themed accessory to match each month’s vibe

And with every box, you get free shipping and our Free Toy Replacement Guarantee—so your pup’s fun is worry-free!

WoofCrate is a subscription box built for happy dogs and stress-free pet parents—and we’ve got flexible plans to fit your budget:

• 12-Month Plan: $49.95/box
• 6-Month Plan: $54.95/box
• Monthly Plan: $59.95/box

All plans include free shipping and our Free Toy Replacement Guarantee, so you never have to worry about a toy that doesn’t last

Absolutely! We customize each WoofCrate based on your dog’s size, chewing style, allergies, and treat or toy preferences.

When you sign up, you’ll answer a quick 1-minute pup quiz to help us get to know your pup. And don’t worry—you can update your dog’s info anytime during your subscription. We’re all about keeping tails wagging, every month.

No problem—we’ve got a Multi-Dog Box made just for homes with more than one pup! Each dog gets their own toys, treats, and surprises, so there’s no need to share (unless they want to). Just let us know how many dogs you have, and we’ll handle the rest.

We offer toys specifically designed for big breeds, just make sure to select the "Large" dog size when your filling out the 1 minute pup quiz!

Changes can be made anytime

Yes! When customizing your box through our 1-minute dog quiz, just select the Toys-Only option to replace treats with an extra toy. You can update your preference anytime in your account.

All of our healthy, dog-safe treats are sourced from trusted suppliers in Canada! Every treat is made with quality ingredients and crafted with your pup’s wellness in mind.

Not at all! You have the flexibility to choose how often you receive your WoofCrate. Select monthly, every 2 months, or even quarterly—whatever works best for you and your pup.

When you fill out our 1-minute quiz, we learn key details about your dog—like their size, breed, chewing habits, and any allergies.

Based on that, we handpick toys, treats, and accessories tailored just for them. Bonus: there’s a birthday surprise in their special month!

Absolutely! You will enjoy free express tracked shipping on all of our boxes, no matter which plan you choose.

Order before 12:00pm for same-day shipping.

Please see our shipping policy for more information.

We get it—dogs grow fast, and their needs can change just as quickly. If you need to update your dog’s profile (like toy preferences, size, or allergies), just send us a message at happy@woofcrate.ca and we’ll take care of it.

Whether your pup’s chewing style has changed or they’ve developed a new sensitivity, we’re happy to adjust things to keep each box just right!

Click on the person icon at the top right of the screen on desktop or in the menu on mobile.

We have an easy login system. Simply type the email you signed up with and we'll send you a magic link to get you access to your doggy dashboard.

Although we would never want to see you leave, cancellations are made easy and simple with WoofCrate.

If you have any issues or concerns, please email us at happy@woofcrate.ca or click the live chat bubble on your screen and we'll assist you.

By default, your dog subscription box or subscription made on our shop will auto renew on the interval you've chosen (monthly or bi-monthly) as well as at the end of the subscription term.

If you'd prefer that it doesn't auto renew, just simply reach out to us so we can change it for you!

While you don’t hand-pick individual items, you can customize your box based on your dog’s size, chewing style, allergies, and preferences when you take our quick quiz. From there, we tailor each crate to fit your pup perfectly—no one-size-fits-all here!

Yes! If your dog has dietary restrictions or just prefers one over the other, you can select a Toys-Only or Treats-Only option during sign-up—or update it anytime through your account or by contacting us.

No problem. We offer options for common allergies like chicken, beef, grains, and dairy. Just let us know during your quiz, and we’ll make sure your box includes only safe, suitable goodies.

Absolutely! Dogs change over time—and so can your crate. You can update your dog’s size, preferences, allergies, or toy durability level anytime during your subscription. Just reach out to us, and we’ll adjust your future boxes.

Yes! We customize boxes for all life stages, including teething puppies and gentle seniors. Whether they need softer toys, smaller treats, or gentler play, we’ve got them covered.

Definitely! We know every dog plays differently, so you can tell us if your pup is a power chewer, prefers softer toys, or loves a mix of variety.

During the quiz, just select what best describes your dog’s chewing style and toy preferences. Whether they go through toys like a tornado or prefer something cuddly, we’ll make sure each box is filled with the right kind of fun.