Shipping Faq

Common Shipping Questions

Nope! It’s 100% free. The only exception is a small charge for provinces which are super duper far.

When you order, your first crate will ship right away. All future orders are automatically charged on the first of the month and shipped shortly after that around the 10th of the month. 

We’ll send you a tracking number as soon as your pack goes out for delivery and you’ll be notified once it’s delivered to your door!

No problem! 

Either change it from your account or email us and we’ll change it for you right away! 


[email protected]

Recent Updates

Things we are working on!

We thought it would be awesome to include our amazing customers in the process of making WoofCrate better day by day. This is why we are including recent updates here. We would be grateful if you took a read through some of the changes we are in the midst of making and also changes we would like to make in the future. If you have something in mind that you think would make WoofCrate the best dog subscription box ever! Please let us know as we are all ears!

🍁 Ambassador Program Launched (Post WoofCrate content and receive up to $10 for every sale you make through your unique coupon)

🍁 Changing system to something much better! Be on the lookout for major changes. Yes this is something to get excited about. 

We are here for you and your dog to enjoy the most out of life. We never stop innovating and will continue to put all of you at our forefront.